Leading Client Meetings
Too many client meetings do more harm to a business’s brand than good because the professionals in attendance either aren’t prepared, aren’t synchronized, or simply don’t know how to prepare for, conduct, or review a professional business meeting.
In this module, you will learn how to prepare, conduct, and review a business meeting and you'll leave with a playbook to incorporate these practices into your own career.
COURSE DETAILS
Live training format
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4 lessons
6 Hours completion time​​
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After completing this course, you will be able to:
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prepare yourself and your team for client meetings
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incorporate customer-centric best practices to conducting your meetings
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incrementally improve your performance by learning how to give and receive meeting feedback with your colleagues
COURSE CURRICULUM
1.
Meeting Preparation
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Setting SMART Meeting Objectives
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Researching Individuals & Companies
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Preparing Your Content
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Preparing Your Team
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Kevin Legg
2.
Opening & Closing The Meeting
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The 4 Components Of A Meeting Opening
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The 4 Components Of A Meeting Closing
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Avoiding Common Mistakes When Opening & Closing Meetings
Kevin Legg
3.
Taking Meeting Notes
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The SAGE Note-Taking System
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Improving Your Note-Taking Speed & Accuracy
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Processing Your Notes
Kevin Legg
4.
Reviewing The Meeting
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Introduction To The 10-Minute Meeting Review
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Reviewing Meeting Objectives
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Reviewing Action Items & To Do's
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The Mechanics-Content-Style Framework
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Tracking Your Meeting Performance Over Time
Kevin Legg