Role Play Acting & Training
We facilitate role play sessions with specially trained actors and industry experts, so you can simulate the training scenarios you need without the hassle of sourcing, coordinating, and managing a small army of talent.
Scenarios
Our standard corporate role play scenarios map onto the most common challenges professionals face. Whether it’s opening lines, asking for the money, or fielding the hard questions, we have a role play scenario to address it.
Calls
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Cold Calls
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Warm Calls
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Follow-Up Calls
Objection
Handling
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Answering Common Questions
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Answering Hardball Questions
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Competitive Scenarios
Presentations
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Contract Renewal Conversations
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Meeting Management Tactics
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Presentation Delivery
Statements
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Company Description
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Elevator Pitch
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Customer or Product Examples
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Question Asking
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Credibility Building
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Product Descriptions
Pricing
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Price Negotiations
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Discounting
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Rate Card Communication
Custom
Scenarios
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Prep For A Specific Upcoming Meeting/Pitch
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New Product Pitching
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Price Increases
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Press-Related Scenarios
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Difficult Personalities
Formats
Business conversations happen in a variety of environments - role plays have to as well. Our clients rely on us to recreate their business conditions with the following format options.
Video conferences are very effective for simulating live meetings and can be conducted individually or in small groups.
We use:
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1Gbps Fibre Broadband
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Zoom Videoconferencing
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Lavalier microphones
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Ultra-HD videoconferencing camera
IN-PERSON
In-person role play enables the client to benefit from both verbal and non-verbal communication, thus allowing for the most productive role play session.
We use:
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Dress appropriate to the situation
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Sound and seating arrangements appropriate to the actual environment
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Ultra-HD recording camera
Phone calls are most conducive to 1-1 role plays, but can also be conducted in small groups in specific circumstances.
We use:
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Both Direct Fixed Line & VOIP (based on connection quality)
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State-of-the-art noise-cancelling headphones
PHONE CALL
VIDEO CONFERENCE
Upgrades
After initial success, you will be ready to really dig into specific role play work with us. Investing in more challenging and focused techniques will help you level-up the experience.
01
ROLE PLAY WITH
INDUSTRY EXPERTS OR ACTORS
Want to make your role play even more realistic? SAGE will facilitate an expert from your industry or an improvisational actor to lead your role play session.
02
VIDEO RECORDING
Professional athletes watch video, why shouldn't you? SAGE will record your role play and send you back an edited, timestamped video along with your feedback.
03
ROLE PLAY TRAINER CERTIFICATION
Learn how to lead role play sessions with your team. SAGE will teach you the techniques, games, and art of giving feedback to make you an effective facilitator.
Feedback
How good was your role play? We put a number on it. You receive a SAGE Score: a personal benchmark to measure ongoing progress. We also give qualitative notes, so you know where to focus your development efforts.
The SAGE Score
The SAGE Score is determined according to a role player's performance in 3 metrics:
Mechanics
We observe the environment and surrounding elements of the role play.
Content
We take note of specific facts, figures, phrases, and choice of words that were either ineffective or worked particularly well.
Style
We look for stylistic cues such as body language, tonality, and voice intonations.
Additionally, consolidated feedback forms are provided to team managers/leadership when working with larger groups.
